The idea of activity rates is to keep a dialogue going and improve processes and workflow over time.Īt Hubstaff, we discourage the use of quotas or scoring based on activity rates. Look for patterns, and if a continually declining activity rate shows up, have conversations. Instead of using activity rates as a one-time snapshot of productivity and making a decision based only on them, our recommendation is to use these as trends. If a usual day for your team involves checking email, reading articles, or having calls with one another, they might have an average activity rate of around 50%. That’s why people with 75% scores and those with 25% scores can often times both be working productively. It makes sense they’ll be moving their mouse and keyboard less if they’re primarily talking or reading.
Team members who spend more time in meetings, doing more research, or participating in video chats will tend to have lower scores. Jobs involving data entry, design, development, and other high mouse and keyboard activity will tend to have higher averages. Trackpad activity is recorded as mouse movement.ĭepending on someone’s job and daily tasks, activity rates will vary widely. If you have 100 seconds of tracked time, and 20 seconds of idle time (no mouse or keyboard movement), you’d have an 80% activity rate.Ĩ0 seconds or 80% activity out of 100 secondsīecause 80% of the 100 seconds were spent using the mouse or keyboard. Here’s an easy way to think about how we calculate activity rates: By default, 20 minutes without inactivity triggers an inactive status, in which case the desktop client gives the contractor the option of removing that time from their log because they were inactive. Also, we track if the user was active or not.We add all of these numbers up and give a total % of activity for that 10-minute segment using this equation: Active seconds / 600 = activity rate %.A mouse movement or keyboard stroke = active.
For every second, we label the user as active or inactive.Under each 10-minute segment, you’ll see an activity bar:īelow is Hubstaff calculates activity levels:
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